About Us
Zappia Athletic Products has been a trusted name in the Binghamton area for over 70 years. When it comes to local team sports, no one offers more! Now located in Four Corners, Vestal, we specialize in custom uniforms and apparel, and decorate in-house with screen printing and embroidery!
LOCATED AT:
133 Front Street
Suite 101
Vestal, NY 13850
STORE HOURS:
FOR CUSTOMER SERVICE / WALK-INS
Tuesday – Friday
9am – 5pm
Contact Us:
607-748-9795
info@teamzapathletics.com
Get Social with Us!
Frequently Asked Questions
How long does it take to complete my order?
In-house screen print and embroidery orders on stock vendor apparel take approximately one to two weeks to complete. Turnaround of factory sublimated and cut and sew custom uniforms and apparel vary per vendor (one to six weeks).
Can I order just one item or is there a minimum?
Once-piece custom apparel orders produced in-house are possible. There is a $30.00 minimum order requirement. Factory sublimation minimum requirements vary per vendor.
What forms of payment do you accept?
Visa, Mastercard, Discover, Apple Pay, Venmo, Cash are accepted. Personal Checks and American Express are NOT accepted.
What is the difference between Screen Print, Vinyl, and DTF?
Screen printing is plastisol ink applied directly to the garment through a mesh screen. This is best suited for longer runs using the same artwork. It’s cost effective once you reach a twelve-piece minimum. Heat transfer vinyl is film that is applied to a garment using heat and pressure from our transfer machines. It is used mostly for one and two color artworks in smaller runs and player names and numbers on uniforms and apparel. DTF (direct to film) transfers are cured ink (similar to screen print ink) applied to a clear carrier that is then heat transferred onto a garment using the same transfer machines. This process is used for multi-color and intricate artworks in smaller runs.
Can I bring in my own items to be printed or embroidered?
Yes. There is a $20.00 handling fee for this service. We must inspect the supplied item first to ensure we are able to letter it. We are not financially liable for any damages that may occur during the production process and will not replace any customer supplied garments.
Do you sell sports equipment? Do you offer more than just apparel?
Yes. We do have access to many of the leading hardgoods and athletic equipment manufacturers in our industry, including: baseballs, softballs, catcher’s equipment, bases, scorebooks, line-up cards, basketballs, footballs, football helmets, shoulder pads, and more. Contact us for a quote.
Can I have someone else pick up my order if I'm not available?
Yes. Please notify us first if possible. The person picking up must sign for the order and is responsible for payment if there is an open invoice.
Do you ship anywhere outside the Southern Tier?
Yes. We will ship anywhere within the continental United States. We do NOT offer international shipping.
Do I need my own design or can you make one for me?
We do offer graphic design services. It is strongly encouraged to provide your own vector, print quality artwork to avoid artwork design fees. Please provide at minimum a team logo, concept, or desired layout for us to design.
Can I pick up my order on a Monday even though you are closed to the public?
Yes, in emergency situations. We do not offer customer service on Mondays. Pick up on that day must be arranged the previous week with your sales associate. Access to our front door that day is not permitted.
Do you have pre printed items
Most custom apparel is made to order, however, we do offer discounted pre printed apparel in our clearance section.
What are your hours?
Our customer service hours are Tuesdsay-Friday, 9am-5pm. Leave the rest as is.
Do you only make athletic apparel?
No. We proudly supply some of the Southern Tier’s most well known businesses and their employees with their work uniforms and apparel.
What is your refund policy?
Blank, unlettered products can be returned or exchanged within 30 days if they are in the same condition as when purchased. Receipts are required for all returns and exchanges. Re-stocking fees may apply. Custom and/or lettered apparel and uniforms are non-refundable and cannot be exchanged. If you receive an item that is defective or has a hole, you can return the item to us for repair. If our seamstress cannot repair it, you will receive an exchange or refund.
What services do you offer?
We offer in-house screen printing, embroidery, and heat transfer vinyl and printable film. We also provide graphic design and custom factory sublimated uniforms and apparel.
How will I know when my order is ready?
We will call and/or email and text when your order is complete and ready for pick-up. If you placed your order on a specific online store, the admin of that store (example: booster club president) may have your order and contact you when it is ready for distribution.
How do I know what size to order?
Size charts are available. Please reference these charts as all vendor sizing varies. Customers placing team orders are encouraged to order size samples in advance. The customer is responsible to order the correct size. There are no refunds or exchanges for incorrect sizing.
Do you offer gift cards?
No. We do not offer gift cards at this time.
Are their set-up fees required to start an online apparel store?
No. There are no set-up fees required for us to start a custom online apparel store for your team, organization, or business.
What services do you provide with an online store?
We will provide graphic design for your logos, build the store and upload all of the apparel items with your logo. Our marketing team will advertise your custom store on our website and social media platforms. You will receive a digital flyer and QR code to distribute. Once the store closes, we process all of the orders, order all of the products, and produce all the custom apparel in our embroidery and screen-printing departments. Once the orders are produced, we will sort them by individual customer receipt. We will then contact the administrator or customers for pick-up.
Why is there a $5.00 processing fee on apparel store orders?
This fee is for the labor of the above services and third-party fees.